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Support for Medicare Advantage

For You

For questions on compensation, forms and materials, product details, and product training:

For other questions, including contracting and licensing, contact support.

For Your Client

If your clients have billing questions or need to change personal information (i.e. address change), please direct them to call Lumeris at (877) 603-0785, if in Cincinnati, region.

If your clients have billing questions or need to change personal information (i.e. address change), please direct them to call Lumeris at (866) 488-0249, if in San Antonio, (844) 335-3776 if in Dallas, (844) 335-2918 if in El Paso.

If your clients have billing questions or need to change personal information (i.e. address change), please direct them to call Lumeris at (844) 335-4178, if in Denver, Colorado.

Note: personal information changes cannot be done via Customer Access

State Availability

State Availability

Our Medicare Advantage Plans are available in select markets. In San Antonio, Texas, this product is available in Bexar county. In the Cincinnati region, this product is available in Butler, Clermont, Hamilton, Warren counties in Ohio and Boone, Campbell, Kenton counties in Kentucky.

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